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I’ve purchased a pool, hot tub, and swim spa from Family Leisure. Good thing I did my own service on the pool and hot tub. Had them winterize
The swim spa and he got mud all over the inside. Now I have a problem with a part rusting on the swim spa, “ Artisian “ and they won’t even return
my call. Time to file a complaint with the Attorney General. Sorry it had to come to this.
Love Love Family Leisure! We have had our pool for 13yrs. We have NEVER had any trouble with Family Leisure. They stand behind what they sale. Louis and Jennifer are awesome. I was sad to see Louis move over to the furniture side of sales, but he always makes a point to speak and see how my pool is when we are there. Jennifer answers even when she isn't "working". I highly recommend Family Leisure of Memphis.
A great crew came out yesterday and put up our pool, they did an awesome job.
Where to start? This was by far the best experience I've had purchasing anything in some time. I can not say enough good things about Family Leisure and Mike Montag the gentlemen we were dealing with. Wait just a minute! People actually pick up the phone and call people back, follow-up with customers, track items down, act professional, courteous and take pride in their work? YES! Mike did and absolutely refreshing and we need more Mikes.
Just wanted to say how impressed I am with the quality of service your people provided. Luke Dakotas and his crew (didn't get the other names) are as good as you can get. The delivery of my hot tub was complicated and the first time after much hard work they couldn't get it through the house...had to put it back on the truck and bring it back the next day when I arranged for a crane. They did twice the work than normal and just can't say enough about how professional and pleasant they were. Thank you for employing these kind of people!
Jeff Pope in Antioch was a huge help. Working with long backorders and lead times his communication was great and helped us to get exactly what we wanted and exactly what we ordered in a timely fashion. the sales experience with Jeff was a pleasure.
thanks Jeff!
For those who have never had a hot tub or pool and need to buy chemicals, please know what you need before you go there. I got my first hot tub and didn’t know what I needed so I went there. The end result is they sold me more that what I needed, so I got $36.00 of chemicals that I don’t need. You can not return them, so please do some research before you go in there.
After researching my local pool stores and stores within 50 miles I ordered my product from Family Leisure and saved 50 dollars and imagine my surprise when it arrived the following morning. Awesome service and pricing. thanks
My daughters and I came in looking for new outdoor patio sets. Donna Bradley assisted us in narrowing down what we needed with the space we had to work with. She listened to everything I was looking for, and patiently listened to my daughters wants too, lol. She made the whole process easy and enjoyable! I would highly recommend this place and make sure you ask for Donna!
Brandon was very helpful in finding movie seats for my theater room. He was knowledgeable and the process was easy.