Rachel was excellent! She had a great attitude and service. Rachel made shopping a delight!
We have been looking for patio furniture close to 2 years and had yet to find what we liked. Yesterday, we walked into Family Leisure and were immediately impressed with the friendliness, product knowledge and professionalism of both Jim Hildebrand and Rachel Chandler. They went above and beyond to help us find the perfect patio set for our needs and made sure that we were 100% pleased with our selection before we purchased it. They made us feel so welcome to wonder the store and confident with our final decision. They answered all of our questions, plus they offered ideas that we had not thought of initially. They were both such a pleasure to work with. And, the showroom is beautiful. Thank you Jim and Rachel!
We went to Family Leisure to buy a pool last week and Waylon Chapman was our salesman. He was so informative about every thing. We have had a pool for a long time but a lot of things has changed since we got ours, we asked questions and he answered them. He is a great salesman.
We shopped at the Memphis Store and found the personal friendly, knowledgeable and a pleasure to do business with. We bought a spa and a gazebo. Billy Conalley treated us like family. We feel we did more than make a purchase, we made friends.
I visited the NW Expressway store for the first time a few days ago. LaCole was so helpful and was very kind to me with all my questions. Also, she took time to send me great info by email the next day. Family Leisure is fortunate that they have her. Thank you, LaCole!
We bought a pool this summer and are newbies. We had great service and knowledgeable staff. But we took some bad advice from a friend about what to use in our pool against Family Leisure's warnings and ended up with a green pool! Family Leisure didn't bat an eye when I brought our nasty water in for testing & HELP. They fixed us right up with a smile and welcomed us back! We will NEVER go anywhere else for our pool needs!
Went and talked to Doug he was great not pushy at all, we ended up buying a pool they came and dug and prepared then came back and set up the pool. Excellent Place an friendly staff.
I have nothing but absolute great things to say about Family Leisure and everyone that works for them.. Not only did we get a great deal on our new pool, it was quick, it was professional, and and they were all friendly!
Thanks to everyone at Family Leisure for making "Our Family" very happy!!
I appreciate the integrity of Family Leisure. The owner is caring and committed too doing what is right for the customer. I have been a customer for 7 years and will be customer for life. The customer service is the Best and the education they have given me to be able to have a pool has been amazing . Dennis and Walter Thank you for your generosity and Patience . This company goes over and beyond any other guaranteed.
These guys are amazing! Aj, Bryan, Anthony and Glen were so helpful when I purchased my spa. I installed the spa in Pigeon Forge and hooked up the electrical. It wasn't sounding right so the staff reached out to an authorized installer and had him check it out and even offered to drive down if that didn't work. It turns out the breaker wasn't big enough to pull the correct amount of amps. Service like this is becoming nonexistent and I normally don't write reviews but I thought thses guys deserved to be recognized. Thank you