These guys are amazing! Aj, Bryan, Anthony and Glen were so helpful when I purchased my spa. I installed the spa in Pigeon Forge and hooked up the electrical. It wasn't sounding right so the staff reached out to an authorized installer and had him check it out and even offered to drive down if that didn't work. It turns out the breaker wasn't big enough to pull the correct amount of amps. Service like this is becoming nonexistent and I normally don't write reviews but I thought thses guys deserved to be recognized. Thank you
I ordered a Wolff tanning bed. From my first phone call through delivery and set up they were great . I had a small issue with the bed. They responded quickly and sent out 2 of the nicest guys to fix the problem . I would definitely recommend them .
I had a hot tub delivered today by John and David. They were very professional and knowledgeable, and took their time to ensure that they didn't damage the tub or anything else. They also took the trash with them when they left. I'm very pleased with the service.
Steve was here for service call on 9-30-16. stated we needed a new motor and gave us a estimate. On 10-17 he installed a new motor. Bill was less than estimate. He was here on time and very pleasant and helpful. Very satisfied. Thank You!
Just a note to say we finished our first season with our Above Ground Pool purchased last spring. We are using the Perma Salt system and I never had a problem with it ALL SUMMER LONG! Having been a pool owner in the past I was very impressed that it was SO EASY and my water was clear ALL the time. And this year we had an unusual amount of rainfall that normally would have sent my chemicals into a tailspin. But with the permasalt system it was EFFORTLESS! Everyone at Family Leisure in Lakeville was great to work with! Whenever I had a question it was promptly and professionally answered! The team that installed my pool was wonderful as well. The pool is closed now for the winter (Great video's on closing the pool) Everything put away and tucked away and looking forward to next spring! Thank You SO Much! 10 Star Rating!
We were looking for a new above ground pool for our family. We went to family leisure seeking advice and information. We met with Scott Bronaugh (senior sales rep) to see their selections and options. We were blown away with Scott's knowledge and expertise of pools. He explained the differences in pools, cleaning systems, and maintenance. He made our decision for selecting a pool easy. I feel that Scott was just not trying to sell us a pool but he wanted to give our family the best pool. We feel very happy with our decision and that thanks to Scott's expertise. We have a beautiful 30' round pool. We will continue to trust Scott and family leisure of San Antonio, TX. Thanks again Scott
Purchased a Hot Tub and everything need to get it set up from Scott Bronaugh, he was the bomb so very helpful and went the extra extra mile... I then went back an purchased and extra large umbrella with stand and he personally came after he got off work and help me set it up... Am looking to purchase a massage chair and I will definitely see Scott for this as well... Have not had a problem with Scott or anyone at Family Leisure.
Just a quick note to acknowledge the great service provided by Lisa Ball in our purchase of two Goalilla CV60 basketball goals. It is so satisfying to do business with someone who is friendly, efficient and competent.
Earl Stutsman on behalf of Victory Baptist Church, New Whiteland, IN.
We ordered a message chair. Big bucks! Well worth it. Our delivery guy (Dawayne) did a fantastic job with set up and explanation. It was delivered fast and ahead of the time we were told. We couldn't be more than happy with our fourth big purchase with Family Leisure. We still enjoy our tanning bed and pool table. Great quaility and money well spent there.
We just moved into a new home in Bargersville and were having the worst time finding a store that had the right type of dining room table we needed to fit into out kitchen. We wanted something with some height, black, a stain resistant top and within a specific price range.
We had been to five different stores previously, and when we walked into Family Leisure my husband and I spotted the perfect table for us. Not only did the table have the height we wanted, it also had a middle piece that can be added to it for a longer length when entertaining guests or adding a centerpiece. Stain resistant, and a rustic look we were looking for that was perfect for our new kitchen.
We were nervous since we lived so far away from the store that delivery may take a week or two until the table would arrive, but to our delight the table is set for delivery on Thursday.
Quick and friendly service, great price, quality product, and fast shipment date. We are sold on Family Leisure!