We contacted Family Leisure and David was helpful, informative and patient. We ordered the outdoor table and chairs and it was delivered on time in perfect condition. The set was exactly as David described. I would recommend Family Leisure to anyone and we will order additional items from Family Leisure in the future.
Tim Dailey from Pasadena, MD
Just wanted you to know that the ottoman arrived in PERFECT CONDITION. It was extremely well protected and wrapped for shiping. You, Family Leisure and Erwin and Sons have made our summer!!!i shall tell everyone I know about your website and fine service.
Ann from Hampstead, NC
I wanted to let you know the pool table was installed yesterday as scheduled. Jason and his assistant were very professional. We have had to deal with a number of service companies over the last several weeks and your’s has by far exceeded the others. You should be very proud of your business. Thanks !
Mark from Winston from Salem, NC
Our Hanamint Newport table and chairs just arrived. We are thrilled with the quality and look of the furniture.
We are even more thrilled with the customer service we received from Family Leisure. David was our salesman and he did an outstanding job of getting our furniture to us in a timely manner.
There was a time crunch because we had to go out of town and the furniture did not get to the delivery company in time for them to schedule a delivery before we left town. I called David to let him know and he somehow made it happen that we got our furniture the very next day.
Great job, David!
Eden from Savannah, GA
We recently purchased a tanning bed for our home and we are beyond thrilled with it. It surpasses our expectations. Within the first week of use we have both developed a base tan. The company was great to work with and we very courteous when we placed a call to check on our expected delivery date. We would gladly purchase another item from this company. Happy Customers all the way around!-
Justin Poor from Pittsfield, IL
I would like to comment on my purchases from Family Leisure. This is my first year to have an above ground pool . The customer service I have experienced with this company has been outstanding. The training on their website has made my experience " trouble free". I encourage anyone purchasing a pool to use this company.
I ordered several products for closing my pool and found that I could not find the winter wrap on the site. I just happened to make a comment in the suggestion box, and to my surprise .... received a call from the company within minutes. I have enjoyed my experience with my above ground pool and hope to have hours of family entertainment in the future.
Melody from Memphis, TN
I just wanted to write and thank you for your help and the wonderful service from you and the delivery company!
I love the set and hopefully will be able to get a few more pieces in the future.
Thanks again. It was truly a please to do business with you! You give great service.
Sharron from mobile, AL
Had a great experience buying and getting help w/ my new 18 ft 54 in pool. Scott got me a great deal, the installers were very professional, and the guys on the dock have been great! Austin did great pool school and Greg answered all my start up questions on the phone and my water got tested and was perfect.
I am in Marketing and your Customer Service has rocked.-
Dk from New Braunfels, TX
We recently replaced our 16 year old above ground pool. Our second pool purchased from Family Leisure. Both times we got a great package deal. With coaching from Kevin White, our service manager, we completed the installation ourselves. We are so happy with the quality and looks of the pool. We love the liner they recommended.
The only issue we had is our solar cover came unglued at the seam. But we brought it back and a replacement was given no questions. I love this store because of the variety of products and the great deals they offer
Thanks Family Leisure!!!
-Jeff & Deborah from Overland Park, KS
If anyone has ever wondered what REAL customer service is all about, they need to visit the Family Leisure in Nashville. Scott and his team have always knocked it out of the park!! Other pool stores will tell you what you want to hear, but Scott and his team, well, they FOLLOW THROUGH!!
You guys are the best!! Thank you for everything you have done to provide the BEST customer service to our family since 2006!!!